The Real Healthcare Crisis Part 1

1points Posted 181 days, 15 hours ago by truthwillout

OF late there is a story every other day about the health care system in Western Australia in mainstream media. Everyone has seen the same pool photographs of ambulances queuing outside one of the three big emergency departments, or read the figures on wait lists for elective surgery. Both of these issues are credible and need urgent attention, however, there is a big white elephant in the room that NO ONE outside the industry is talking about, and NO ONE inside the industry is willing to acknowledge. That is the disarray and dangerous practices that occur on a daily basis in our private hospitals.

That is all about to change. All of the stories over the coming weeks will highlight various issues within the health care system as it stands in WA. All of the stories will be based in fact from personal interactions with Nursing and Medical staff in both public and private institutions here in Perth.

When things go wrong with your surgery where would you rather be public or private? If you thought you would be better off in a major private hospital, think again. The following case study will highlight this issue.

Mrs Smith (not her real name) is 69 years of age and requires a Total Knee Reconstruction, in the public system, on a waiting list this could take many months so she opts to go to one of the many well known private hospitals in Perth, (they are all run pretty much the same way). Post operatively at about 11pm on Friday night she suddenly has difficulty breathing and the nurse responsible for Mrs Smith activates the MET (Medical Emergency Team), as any responsible nurse would in either the public or private sector. The people who respond are a Level 1 or 2 Nurse with a critical care background (either Coronary Care or Intensive Care) and a resident medical officer (quite often with less than 3 years experience post graduation) and the level 3 Hospital nurse manager who could have a critical care background but often does not.

It is decided the patient requires urgent imaging and blood tests to ascertain the cause of her sudden deterioration. Most private facilities need to send their bloods for testing offsite after business hours in a "taxi" (and we all know how easy it is to get one of those on a Friday night), a radiographer needs to attend from home to take the x-ray. Average time for blood results is 2 - 3 hours, and for images is 1 - 2 hours.

After this information is at hand there is a need for a Computerized Topography Pulmonary Angiogram (CTPA), a regular test to exclude or confirm a blood clot in the lungs or Pulmonary Embolisim (PE, commonly known as cabin class syndrome after the media latched onto this problem in long haul passengers), another radiographer and a radiologist now need to be called into warm up the machine and do the procedure and review the scan. Approximately 2 hours after this call a diagnosis is available.

The patient is found to have a PE and treatment is commenced at 3am to correct this and the patient is placed in Coronary Care for close monitoring. The patient survives this time. From initial emergency call activating the MET team till treatment is approximately 5 hours which is very rapid for the average private hospital in Australia.

Lets say Mrs Smith is uninsured and waits to have her operation at one of the big public hospitals here in Perth. She has the same complication and the response is this:

Ward nurse again activates the MET team, however it now consists of a level 3 Clinical Nurse Specialist who has a minimum of 5 years critical care experience, a senior training Registrar (ie a doctor with more than 3 -5 years post graduate experience training to be a specialist),and a level 3 Nurse manager of varying experience. The team follows the same steps here as in the private hospital with some clear differences.

The blood tests are processed on site as a priority giving results in 30 - 45 minutes, radiographers are onsite at 24 hours a day and therefore x-ray images are ready in about 15 minutes, CT technicians are available and the CTPA is completed while the radiologist is en route from home to review the scan. The patient is moved to the Respiratory High Dependency Unit, and once it is determined that there is a PE treatment is commenced at about 12.30am, average time from the emergency at 11pm on Friday night till treatment would be 1 - 1.5 hours.

Same patient, same problem;

Private, less experienced medical staff onsite (with senior medical staff at home, if they can be reached) and about 5 hours till correct treatment post diagnosis. Public, More experienced staff onsite and only 1 -1.5 hours till correct treatment post diagnosis

truthwillout

Comments

I have heard friends of mine who work in private hospitals say the same thing - in an emergency you want to be in a public hospital NOT a private one.

Fantastic stuff truthwillout - great to see the norg being used to expose what you are seeing.

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There is more to follow

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Interesting - given that I’ve spent whole nights in the er waiting room and in the er treatment area, in a bed but with no treatment.

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Everyone who attends an ER is given a score from 1 - 5 dependant on the severity of their illness/injury. If you score a 3 or more you should expect about 3 -5 hours waiting to be seen as these are GP type illnesses/injuries. National benchmarks for ATS (Australian Triage Score) is 1 = CRITICAL, Life threatening and should be seen immediately. 2 = UGRENT,  Serious, likely to lead to loss of life or permanent disability if not treated rapidly (most heart attacks etc are a 2) and should be treated within 15 min. 3 SEMI - URGENT, not likely to result in loss of life or serious disability, should be treated in 1 hour (most abdominal pains or serious fractures are a 3). 4 = NON - URGENT, general aches and pains, should be seen within 2 hours. 5 = ROUTINE, these are the people that really upset ER staff cause they have waited a week with the flu and now need a medical certificate for work, expect to wait all day long

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I’m not complaining about public hospitals - I got a helicopter ride for the cost of a regular ambulance last time I was in :-)

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Doesn’t it depend on the particular hospital? I’m an ex-Perthite in Victoria and the major public hospital’s here all have emergency facilities (and all the scanners, tests etc that go along with them). Recently I was went to the ER for chest pain (which, rather embarrassingly, turned out to be heartburn) and all the tests etc took the same time as previous admissions in a public hospital. The waiting times for their ER’s are also a lot less. I’ve presented to both public and private hospitals with asthma attacks and I got seen in 6 hours and 20 mins respectively. 

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I will get to emergency departments later,

“Doesn’t it depend on the particular hospital? I’m an ex-Perthite in Victoria and the major public hospital’s here all have emergency facilities (and all the scanners, tests etc that go along with them). ”

Yes, it does depend on the hospital. My article is referring to the response after hours to an in-patient becoming acutely unwell and that the level of experience the medical staff available after business hours in the public system is far superior to that of the doctors in the private system.

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I am glad that someone is talking about this stuff, can’t wait for the next part truthwillout

jj

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Thanks jj

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This is an excellent discussion to have - and well clear of the usual ‘current affairs’ beatups that seem to occur
every Christmas time. Looking forward to more installments @truthwillout!

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Thanks for this.

I assume the level of experience and expertise in the MET team  is different between the big three and the outlying metro hospitals (Rockingham, Joondalup etc.)

Though from experience I know radiographers are onsite as are blood testing facilites, late at night and on public holidays at the Rockingham hospital.

I am looking forward to more detail on ER, plenty of recent experience with 2 ATS 2 and a ATS 3 (should of been a 2) in the past year in our house.

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